
TABLE OF CONTENT:
Every service carries a six-digit Services Accounting Code (SAC), and your 3PL or transporter should print it on the invoice. These are the codes and rates that matter for a supply chain:
| Service | SAC | GST Rate | Who Pays | ITC for the Recipient |
|---|---|---|---|---|
| Other storage & warehousing (general goods, 3PL storage) | 996729 | 18% | Supplier (forward charge) | Yes |
| Refrigerated / cold storage (non-agri, processed goods) | 996721 | 18% | Supplier | Yes |
| Bulk liquid or gas storage | 996722 | 18% | Supplier | Yes |
| Loading, unloading, packing, storage or warehousing of agricultural produce | 9967 | Nil | — | Not applicable |
| Renting / leasing a warehouse (non-residential property) | 997212 | 18% | Landlord, or tenant under RCM if landlord is unregistered | Yes |
| Goods Transport Agency (road freight with consignment note) | 996791 | 5% or 18% | Recipient (RCM) by default; GTA if it opted for forward charge | Yes (on RCM tax paid, or on 18% invoice) |
| Courier services | 996812 | 18% | Supplier | Yes |
| Packaging services (for others) | 998540 | 18% | Supplier | Yes |
Key point
For a GST-registered brand with taxable sales, 18% on 3PL services is not a cost. It is a cash-flow item that you recover through ITC in the same month, provided your 3PL files GSTR-1 on time and the invoice appears in your GSTR-2B.
The 56th GST Council meeting on 3 September 2025 cut the regime down to two main slabs, 5% and 18%, plus a 40% demerit rate. The new rates took effect on 22 September 2025. For warehousing and 3PL buyers, the main changes were:
What changed
Most shippers will see no change on their monthly invoices. Things change mainly if your transporter was on the old 12% option: that transporter now bills at 18%. If you can claim ITC, the tax still nets out, but your working capital takes a bigger hit until the credit comes through.
A typical fulfillment invoice combines inbound handling, storage, pick-pack, packaging material, labelling and sometimes last-mile shipping. Under Section 2(30) of the CGST Act, a composite supply is two or more supplies that are naturally bundled, and the whole bundle is taxed at the rate of its principal supply (Section 8(a)).
Unloading, GRN, QC, putaway
Per pallet / per sq ft / per CBM
Pick, pack, label, materials
Courier or line-haul handover
Common mistake
Freight billed by a 3PL is not automatically GTA service. A GTA is a person who transports goods by road and issues a consignment note. If your 3PL bills "transportation charges" as part of a fulfillment contract and doesn't issue a consignment note in its own name, that line is usually part of the 18% composite supply. You should not pay it separately under RCM, because doing so would pay tax twice on the same freight.
| Line item | Taxable value (₹) | CGST 9% | SGST 9% |
|---|---|---|---|
| Storage – 400 pallets × ₹300 | 1,20,000 | 10,800 | 10,800 |
| Pick & pack – 8,000 orders × ₹10 | 80,000 | 7,200 | 7,200 |
| Packaging material | 30,000 | 2,700 | 2,700 |
| Total | 2,30,000 | 20,700 | 20,700 |
GST charged is ₹41,400, and all of it is available as ITC. That works out to an effective cost of ₹28.75 per order (₹2,30,000 ÷ 8,000) before tax. If you are a composition dealer or make exempt supplies, the ₹41,400 becomes a real cost, and the per-order figure rises to ₹33.93.
A Goods Transport Agency is any person who provides road transport of goods and issues a consignment note (lorry receipt / bilty), whatever it calls the document. GTAs have two options:
| Particular | Option A: 5% | Option B: 18% |
|---|---|---|
| Who pays tax | Recipient under RCM (if in notified category); otherwise GTA under forward charge | GTA, under forward charge |
| GTA's ITC on inputs | Not available | Full ITC |
| How to opt | Default, no declaration needed | Annexure V on the GST portal by 31 March of the preceding FY |
| Validity | — | Continues every year until the GTA files Annexure VI to switch back |
| Rate before 22-09-2025 | 5% | 12% |
Which option makes sense for a transporter depends on its cost base. Diesel sits outside GST, so a transporter's biggest single cost carries no credit on either option. Only tyres, spares, repairs, insurance, software and new trucks generate ITC.
Assumptions: diesel ₹5,00,000 (no GST) and other inputs carrying ₹60,000 of GST.
| Particular | 5% option (FCM) | 18% option |
|---|---|---|
| Output GST on ₹10,00,000 | ₹50,000 | ₹1,80,000 |
| ITC the GTA can claim | ₹0 | ₹60,000 |
| Cash GST paid by GTA | ₹50,000 | ₹1,20,000 |
| Input GST absorbed as cost | ₹60,000 | ₹0 |
| Client's cash-out (freight + GST) | ₹10,50,000 | ₹11,80,000 |
| Client's net cost after ITC | ₹10,00,000 | ₹10,00,000 |
On the 18% option, the GTA saves ₹60,000 a month in blocked credit and can pass part of that saving to clients through lower base freight. The trade-off is that clients who can't claim ITC, such as agri traders, composition dealers and unregistered buyers, pay 13 percentage points more tax. Fleet-heavy GTAs that mainly serve registered B2B clients usually do better on 18%.
Under Notification 13/2017-CT(R), Entry 1, if the GTA has not opted for forward charge, the recipient pays 5% GST when it is any of the following:
| Recipient category liable under RCM |
|---|
| Any factory registered under the Factories Act, 1948 |
| Any society registered under the Societies Registration Act, 1860 or any other law |
| Any co-operative society |
| Any person registered under the CGST / SGST / UTGST Act |
| Any body corporate (companies, LLPs) |
| Any partnership firm, registered or not, including an AOP |
| Any casual taxable person |
Under Entry 21 of Notification 12/2017-CT(R), no GST applies (forward or reverse) to road transport of:
GTA services to an unregistered individual who doesn't fall in any category above are also exempt.
Get the GTA invoice/consignment note stating "tax payable on reverse charge"
Time of supply: earlier of payment date or 60 days from invoice (Sec 13(3))
Pay in cash in GSTR-3B Table 3.1(d). ITC cannot be used (Sec 49(4))
Claim the same amount as ITC in GSTR-3B Table 4A(3) in the same return
A private limited company in Pune receives a ₹50,000 GTA bill for a load from Bhiwandi to Bengaluru. The GTA is on the default 5% option.
Many warehouses in godown clusters such as Bhiwandi, Taloja, Chakan and Hoskote belong to individual landowners who aren't registered under GST. From 10 October 2024 (Notification 09/2024-CT(R)), when an unregistered person rents out any property other than a residential dwelling to a registered person, the tenant pays 18% GST under RCM.
Exception
Following the 55th GST Council meeting, composition taxpayers are excluded from this RCM from 16 January 2025 (Notification 07/2025-CT(R)).
| Particular | Registered landlord | Unregistered landlord |
|---|---|---|
| Monthly rent | ₹5,50,000 | ₹5,50,000 |
| GST on rent (18%) | ₹99,000 charged by landlord | ₹99,000 paid by you under RCM |
| Paid via | Landlord invoice | Cash ledger + self-invoice |
| ITC available | ₹99,000 | ₹99,000 |
| Annual RCM cash to pay upfront | — | ₹11,88,000 |
Because the landlord is unregistered, you also need to raise a self-invoice (Section 31(3)(f)). Issue it within 30 days of receiving the service, and generate a payment voucher. Put this into your rent-payment SOP, because auditors flag it often.
This is one reason brands move from self-leased godowns to a managed 3PL warehouse: the operator carries the lease, and you get one forward-charge 18% invoice with no RCM paperwork.
Under Section 16 of the CGST Act, you can claim ITC on warehousing, 3PL and freight only if all of the following hold:
Stock loss wipes out ITC
Under Section 17(5)(h), you must reverse the ITC on goods that are lost, stolen, destroyed, written off or given away as free samples. If a cycle count finds shrinkage of stock bought for ₹5,00,000 with 18% GST, you must reverse ₹90,000 of ITC, on top of the stock loss itself. This is why inventory accuracy clauses and liability caps in your 3PL SLA matter.
Cold-storage operators often store both exempt agricultural produce and taxable processed foods. Credit on common inputs, such as electricity equipment AMC, security and WMS software, must be split in proportion to turnover:
| Particular | Registered landlord | Unregistered landlord |
|---|---|---|
| Monthly rent | ₹5,50,000 | ₹5,50,000 |
| GST on rent (18%) | ₹99,000 charged by landlord | ₹99,000 paid by you under RCM |
| Paid via | Landlord invoice | Cash ledger + self-invoice |
| ITC available | ₹99,000 | ₹99,000 |
| Annual RCM cash to pay upfront | — | ₹11,88,000 |
Section 17(5)(d) blocks ITC on goods and services used to construct an immovable property on your own account, other than plant and machinery, even when the property is used for business.
In Safari Retreats (October 2024), the Supreme Court held that a building could qualify as "plant" under a functionality test. The Finance Act 2025 amended the section retrospectively from 1 July 2017, replacing "plant or machinery" with "plant and machinery". That reversed the judgment's effect, so a warehouse building that you build and lease out still doesn't earn ITC.
| Item | ITC status | Why |
|---|---|---|
| Civil construction, PEB shed, flooring, boundary wall | Blocked | Immovable property, Sec 17(5)(c)/(d) |
| Capitalised repairs / renovation of building | Blocked | "Construction" includes repairs to the extent capitalised |
| Routine repairs charged to P&L | Allowed | Not capitalised |
| Racking & shelving fixed to floor | Allowed | Plant & machinery, including its foundation and structural supports |
| Forklifts, reach trucks, pallet jacks, conveyors | Allowed | Machinery |
| Dock levellers, cold-room refrigeration units, DG sets | Generally allowed | Plant & machinery. Document the functional use. |
| WMS software, barcode scanners, CCTV | Allowed | Used for business |
| Warehouse rent (forward charge or RCM) | Allowed | Input service |
| Staff cars / cabs (≤13 seats) | Blocked | Sec 17(5)(a), unless used for specified purposes |
| Canteen, food, staff welfare | Blocked | Sec 17(5)(b), unless required by law |
| Trucks and goods carriages | Allowed | Vehicles used to transport goods aren't blocked |
Under Schedule III, para 8(b) of the CGST Act, when warehoused goods are sold to another person before clearance for home consumption, the sale is treated as neither a supply of goods nor a supply of services. Importers can sell goods in bond without GST, and IGST applies only at ex-bond clearance, together with customs duty. The storage service itself is still charged at 18%. See our guide on bonded warehouses.
FTWZs are notified SEZs. Services supplied to an FTWZ unit or developer for authorised operations are zero-rated under Section 16 of the IGST Act, so the supplier can bill without tax under a LUT or claim a refund. Read FTWZ vs bonded warehouse for how the two models compare.
Entry 54(e) exempts storage of agricultural produce, meaning produce that has had no processing, or only processing that doesn't change its essential character. Cleaning, drying and grading are fine. Branded, processed or packaged foods, dairy products beyond the primary stage, and frozen ready-to-eat items are taxed at 18%. Several AARs have denied the exemption where the goods had been processed, so check each commodity. See agricultural warehousing and cold storage warehousing.
If you sell through Amazon, Flipkart or other e-commerce operators, the marketplace collects TCS at 0.5% (0.25% CGST + 0.25% SGST, or 0.5% IGST) on net taxable sales under Section 52. The rate was cut from 1% on 10 July 2024. The amount shows up in your electronic cash ledger once you accept it on the portal. Remember to add each 3PL warehouse location to your GST registration as an Additional Place of Business.
18% for storage and warehousing of general goods (SAC 996729), including cold storage of processed or non-agricultural goods. Storage of agricultural produce is exempt. GST 2.0 didn't change these rates.
Generally yes. When transport is part of a naturally bundled fulfillment service and the 3PL doesn't issue a consignment note as a GTA, the whole invoice is a composite supply taxed at the principal supply's rate of 18%.
No. The option applies to all GTA services the registered person supplies during the financial year. A GTA can't pick a rate client by client.
No. Under Section 49(4) and the related explanation, you must pay RCM liability in cash. You can then claim the RCM paid as ITC in the same return.
No. GTA services are exempt where the freight for a single carriage is ₹1,500 or less, or ₹750 or less for all goods to a single consignee.
Yes, from 10 October 2024, as long as you are a regular (non-composition) registered taxpayer. You pay 18% on the rent under RCM, issue a self-invoice and claim the ITC.
No. Section 17(5)(d) blocks it, and the Finance Act 2025 retrospectively reversed the Safari Retreats judgment. ITC on racking, MHE, refrigeration plant and other plant & machinery is still available.